Kumar, V. (2013). Profitable customer engagement: Concept,metrics, and strategies. Sage.
Chicago Edition CitationKumar, V. Profitable Customer Engagement: Concept,metrics, and Strategies. NewDelhi: Sage, 2013.
Deismireacht MLAKumar, V. Profitable Customer Engagement: Concept,metrics, and Strategies. Sage, 2013.
Rabhadh: D'fhéadfadh nach mbeadh na deismireachtaí seo 100% cruinn i gcónaí.