Style de citation APA

Kumar, V. (2013). Profitable customer engagement: Concept,metrics, and strategies. Sage.

Style de citation Chicago

Kumar, V. Profitable Customer Engagement: Concept,metrics, and Strategies. NewDelhi: Sage, 2013.

Style de citation MLA

Kumar, V. Profitable Customer Engagement: Concept,metrics, and Strategies. Sage, 2013.

Attention : ces citations peuvent ne pas être correctes à 100%.