Relation ship among service quality,customer satisfaction and customer loyalty with special reference to public sector and private sector banks in Ernakulam district

Podobne zapisy

• Measuring Customer Satisfaction and Loyalty
  od: Hages, Bob E
  Wydane: (2010)
• Researching customer satisfaction & loyalty
  od: Szwarc, Paul
  Wydane: (2006)
• A Study on Customer Satisfaction of Banks in Ernakulam District
  od: Karishma,S
  Wydane: (2014)
• Customer Satisfaction-Comparison Between Private and Public Sector Banks
  od: Roshin Varghese
  Wydane: (2014)
• Handbook for measuring customer satisfaction and loyalty /
  od: Hill, Nigel
  Wydane: (2003)