Relation ship among service quality,customer satisfaction and customer loyalty with special reference to public sector and private sector banks in Ernakulam district

समान संसाधन

• Measuring Customer Satisfaction and Loyalty
  द्वारा: Hages, Bob E
  प्रकाशित: (2010)
• Researching customer satisfaction & loyalty
  द्वारा: Szwarc, Paul
  प्रकाशित: (2006)
• A Study on Customer Satisfaction of Banks in Ernakulam District
  द्वारा: Karishma,S
  प्रकाशित: (2014)
• Customer Satisfaction-Comparison Between Private and Public Sector Banks
  द्वारा: Roshin Varghese
  प्रकाशित: (2014)
• Handbook for measuring customer satisfaction and loyalty /
  द्वारा: Hill, Nigel
  प्रकाशित: (2003)