Relation ship among service quality,customer satisfaction and customer loyalty with special reference to public sector and private sector banks in Ernakulam district

Samankaltaisia teoksia

• Measuring Customer Satisfaction and Loyalty
  Tekijä: Hages, Bob E
  Julkaistu: (2010)
• Researching customer satisfaction & loyalty
  Tekijä: Szwarc, Paul
  Julkaistu: (2006)
• A Study on Customer Satisfaction of Banks in Ernakulam District
  Tekijä: Karishma,S
  Julkaistu: (2014)
• Customer Satisfaction-Comparison Between Private and Public Sector Banks
  Tekijä: Roshin Varghese
  Julkaistu: (2014)
• Handbook for measuring customer satisfaction and loyalty /
  Tekijä: Hill, Nigel
  Julkaistu: (2003)