Relation ship among service quality,customer satisfaction and customer loyalty with special reference to public sector and private sector banks in Ernakulam district

Lignende værker

• Measuring Customer Satisfaction and Loyalty
  af: Hages, Bob E
  Udgivet: (2010)
• Researching customer satisfaction & loyalty
  af: Szwarc, Paul
  Udgivet: (2006)
• A Study on Customer Satisfaction of Banks in Ernakulam District
  af: Karishma,S
  Udgivet: (2014)
• Customer Satisfaction-Comparison Between Private and Public Sector Banks
  af: Roshin Varghese
  Udgivet: (2014)
• Handbook for measuring customer satisfaction and loyalty /
  af: Hill, Nigel
  Udgivet: (2003)