Relation ship among service quality,customer satisfaction and customer loyalty with special reference to public sector and private sector banks in Ernakulam district

Eitemau Tebyg

• Measuring Customer Satisfaction and Loyalty
  gan: Hages, Bob E
  Cyhoeddwyd: (2010)
• Researching customer satisfaction & loyalty
  gan: Szwarc, Paul
  Cyhoeddwyd: (2006)
• A Study on Customer Satisfaction of Banks in Ernakulam District
  gan: Karishma,S
  Cyhoeddwyd: (2014)
• Customer Satisfaction-Comparison Between Private and Public Sector Banks
  gan: Roshin Varghese
  Cyhoeddwyd: (2014)
• Handbook for measuring customer satisfaction and loyalty /
  gan: Hill, Nigel
  Cyhoeddwyd: (2003)