Relation ship among service quality,customer satisfaction and customer loyalty with special reference to public sector and private sector banks in Ernakulam district

Ítems similars

• Measuring Customer Satisfaction and Loyalty
  per: Hages, Bob E
  Publicat: (2010)
• Researching customer satisfaction & loyalty
  per: Szwarc, Paul
  Publicat: (2006)
• A Study on Customer Satisfaction of Banks in Ernakulam District
  per: Karishma,S
  Publicat: (2014)
• Customer Satisfaction-Comparison Between Private and Public Sector Banks
  per: Roshin Varghese
  Publicat: (2014)
• Handbook for measuring customer satisfaction and loyalty /
  per: Hill, Nigel
  Publicat: (2003)