Relation ship among service quality,customer satisfaction and customer loyalty with special reference to public sector and private sector banks in Ernakulam district

অনুরূপ উপাদানগুলি

• Measuring Customer Satisfaction and Loyalty
  অনুযায়ী: Hages, Bob E
  প্রকাশিত: (2010)
• Researching customer satisfaction & loyalty
  অনুযায়ী: Szwarc, Paul
  প্রকাশিত: (2006)
• A Study on Customer Satisfaction of Banks in Ernakulam District
  অনুযায়ী: Karishma,S
  প্রকাশিত: (2014)
• Customer Satisfaction-Comparison Between Private and Public Sector Banks
  অনুযায়ী: Roshin Varghese
  প্রকাশিত: (2014)
• Handbook for measuring customer satisfaction and loyalty /
  অনুযায়ী: Hill, Nigel
  প্রকাশিত: (2003)