|
|
|
|
| LEADER |
00595nam a22001457a 4500 |
| 005 |
20151215130514.0 |
| 008 |
150114t xxu||||| |||| 00| 0 eng d |
| 100 |
|
|
|a Lisie,Stephen
|9 24547
|
| 245 |
|
|
|a Relation ship among service quality,customer satisfaction and customer loyalty
|b with special reference to public sector and private sector banks in Ernakulam district
|
| 260 |
|
|
|a Kochi
|b School of Management Studies
|c 2014
|
| 300 |
|
|
|a 100p.
|
| 653 |
|
|
|a Banking
|
| 942 |
|
|
|c PR
|6 _
|
| 999 |
|
|
|c 117363
|d 117363
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|6 _
|7 0
|9 152571
|a SMS
|b SMS
|c REF
|d 2015-01-14
|p SMSP05120
|r 2015-01-14
|w 2015-01-14
|y PR
|