Eappen,Neetha J. (2014). Service Provider Switching: A study on the switching process in retail banking. School of Management Studies.
Chicago Edition CitationEappen,Neetha J. Service Provider Switching: A Study on the Switching Process in Retail Banking. Kochi: School of Management Studies, 2014.
MLA引文Eappen,Neetha J. Service Provider Switching: A Study on the Switching Process in Retail Banking. School of Management Studies, 2014.
警告:这些引文格式不一定是100%准确.