Eappen,Neetha J. (2014). Service Provider Switching: A study on the switching process in retail banking. School of Management Studies.
シカゴスタイル引用形Eappen,Neetha J. Service Provider Switching: A Study on the Switching Process in Retail Banking. Kochi: School of Management Studies, 2014.
MLA引用形式Eappen,Neetha J. Service Provider Switching: A Study on the Switching Process in Retail Banking. School of Management Studies, 2014.
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