Style de citation APA

Taylor, S. (2013). Model business letters, emails: And other business documents (7th ed.). Pearson Education.

Style de citation Chicago

Taylor, Shirley. Model Business Letters, Emails: And Other Business Documents. 7th ed. Noida: Pearson Education, 2013.

Style de citation MLA

Taylor, Shirley. Model Business Letters, Emails: And Other Business Documents. 7th ed. Pearson Education, 2013.