Srikant,Venugopal. (2014). Effectiveness of CRM in Customer Retention at Hotel Vivanta by Taj Malabar,Cochin. School of Management Studies.
Chicago Edition CitationSrikant,Venugopal. Effectiveness of CRM in Customer Retention at Hotel Vivanta by Taj Malabar,Cochin. Kochi: School of Management Studies, 2014.
MLA引文Srikant,Venugopal. Effectiveness of CRM in Customer Retention at Hotel Vivanta by Taj Malabar,Cochin. School of Management Studies, 2014.
警告:这些引文格式不一定是100%准确.