Srikant,Venugopal. (2014). Effectiveness of CRM in Customer Retention at Hotel Vivanta by Taj Malabar,Cochin. School of Management Studies.
Chicago-стиль цитированияSrikant,Venugopal. Effectiveness of CRM in Customer Retention at Hotel Vivanta by Taj Malabar,Cochin. Kochi: School of Management Studies, 2014.
MLA-цитированиеSrikant,Venugopal. Effectiveness of CRM in Customer Retention at Hotel Vivanta by Taj Malabar,Cochin. School of Management Studies, 2014.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.