Srikant,Venugopal. (2014). Effectiveness of CRM in Customer Retention at Hotel Vivanta by Taj Malabar,Cochin. School of Management Studies.
استشهاد بنمط شيكاغوSrikant,Venugopal. Effectiveness of CRM in Customer Retention at Hotel Vivanta by Taj Malabar,Cochin. Kochi: School of Management Studies, 2014.
MLA استشهادSrikant,Venugopal. Effectiveness of CRM in Customer Retention at Hotel Vivanta by Taj Malabar,Cochin. School of Management Studies, 2014.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.