Silpa S. (2014). The Impact of Service Quality of Internet Banking on Customer Satisfaction. School of Management Studies.
Citação norma ChicagoSilpa S. The Impact of Service Quality of Internet Banking on Customer Satisfaction. Kochi: School of Management Studies, 2014.
Citação norma MLASilpa S. The Impact of Service Quality of Internet Banking on Customer Satisfaction. School of Management Studies, 2014.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.