Trích dẫn APA

Monisha,Mohan. (2014). A Study on Customer Expectation of Service Quality in Airline industry. School of Management Studies.

Trích dẫn kiểu Chicago

Monisha,Mohan. A Study on Customer Expectation of Service Quality in Airline Industry. Kochi: School of Management Studies, 2014.

Trích dẫn MLA

Monisha,Mohan. A Study on Customer Expectation of Service Quality in Airline Industry. School of Management Studies, 2014.

Cảnh báo: Các trích dẫn này có thể không phải lúc nào cũng chính xác 100%.