APA-referens

Monisha,Mohan. (2014). A Study on Customer Expectation of Service Quality in Airline industry. School of Management Studies.

Chicago-stil citat

Monisha,Mohan. A Study on Customer Expectation of Service Quality in Airline Industry. Kochi: School of Management Studies, 2014.

MLA-referens

Monisha,Mohan. A Study on Customer Expectation of Service Quality in Airline Industry. School of Management Studies, 2014.

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