Citação norma APA

Monisha,Mohan. (2014). A Study on Customer Expectation of Service Quality in Airline industry. School of Management Studies.

Citação norma Chicago

Monisha,Mohan. A Study on Customer Expectation of Service Quality in Airline Industry. Kochi: School of Management Studies, 2014.

Citação norma MLA

Monisha,Mohan. A Study on Customer Expectation of Service Quality in Airline Industry. School of Management Studies, 2014.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.