Monisha,Mohan. (2014). A Study on Customer Expectation of Service Quality in Airline industry. School of Management Studies.
Chicago-tyylinen lähdeviittausMonisha,Mohan. A Study on Customer Expectation of Service Quality in Airline Industry. Kochi: School of Management Studies, 2014.
MLA-viiteMonisha,Mohan. A Study on Customer Expectation of Service Quality in Airline Industry. School of Management Studies, 2014.
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