Jerin,C.Boben. (2014). A Study on Passanger Expectation About Service Quality in Airline Industry. School of Management Studies.
Chicago-tyylinen lähdeviittausJerin,C.Boben. A Study on Passanger Expectation About Service Quality in Airline Industry. Kochi: School of Management Studies, 2014.
MLA-viiteJerin,C.Boben. A Study on Passanger Expectation About Service Quality in Airline Industry. School of Management Studies, 2014.
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