Trích dẫn APA

Jerin,C.Boben. (2014). A Study on Passanger Expectation About Service Quality in Airline Industry. School of Management Studies.

Trích dẫn kiểu Chicago

Jerin,C.Boben. A Study on Passanger Expectation About Service Quality in Airline Industry. Kochi: School of Management Studies, 2014.

Trích dẫn MLA

Jerin,C.Boben. A Study on Passanger Expectation About Service Quality in Airline Industry. School of Management Studies, 2014.

Cảnh báo: Các trích dẫn này có thể không phải lúc nào cũng chính xác 100%.