Ashna,Babu. (2014). Customer Perception and Expectation in Indian Airlines: Service Gap Analysis. School of Management Studies.
Chicago Edition CitationAshna,Babu. Customer Perception and Expectation in Indian Airlines: Service Gap Analysis. Kochi: School of Management Studies, 2014.
MLA citiranjeAshna,Babu. Customer Perception and Expectation in Indian Airlines: Service Gap Analysis. School of Management Studies, 2014.
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