APA citiranje

Ashna,Babu. (2014). Customer Perception and Expectation in Indian Airlines: Service Gap Analysis. School of Management Studies.

Chicago Edition Citation

Ashna,Babu. Customer Perception and Expectation in Indian Airlines: Service Gap Analysis. Kochi: School of Management Studies, 2014.

MLA citiranje

Ashna,Babu. Customer Perception and Expectation in Indian Airlines: Service Gap Analysis. School of Management Studies, 2014.

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