Ashna,Babu. (2014). Customer Perception and Expectation in Indian Airlines: Service Gap Analysis. School of Management Studies.
Chicago Edition CitationAshna,Babu. Customer Perception and Expectation in Indian Airlines: Service Gap Analysis. Kochi: School of Management Studies, 2014.
MLA Edition CitationAshna,Babu. Customer Perception and Expectation in Indian Airlines: Service Gap Analysis. School of Management Studies, 2014.
Warning: These citations may not always be 100% accurate.