Ashna,Babu. (2014). Customer Perception and Expectation in Indian Airlines: Service Gap Analysis. School of Management Studies.
Chicago ZitierstilAshna,Babu. Customer Perception and Expectation in Indian Airlines: Service Gap Analysis. Kochi: School of Management Studies, 2014.
MLA ZitierstilAshna,Babu. Customer Perception and Expectation in Indian Airlines: Service Gap Analysis. School of Management Studies, 2014.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.