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00566nam a22001577a 4500 |
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20151215130504.0 |
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141023t xxu||||| |||| 00| 0 eng d |
100 |
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|a Aysha Shahna,M
|9 24334
|
245 |
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|a A Study on customer Service Measurement in Supermarkets to Ascertain the Service Quality Gaps
|
260 |
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|a Kochi
|b School of Management Studies
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300 |
|
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|a 66p
|
500 |
|
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|a MBA(IB)
|
653 |
|
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|a Retail Management
|a Customer Service
|
942 |
|
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|c PR
|6 _
|
999 |
|
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|c 117160
|d 117160
|
952 |
|
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|0 0
|1 0
|2 ddc
|4 0
|6 _
|7 0
|9 152252
|a SMS
|b SMS
|c REF
|d 2014-10-23
|p SMSP04950
|r 2014-10-23
|w 2014-10-23
|y PR
|