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|a Mohamed,Peeru H
|9 24196
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|a Cutomer Relationship Management
|b Astep by step approach
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| 260 |
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|a Newdelhi
|b Vikas
|c 2013
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| 300 |
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|a xiii. 224p.
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|a Focus on customer relationship
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| 653 |
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|a CRM impllementations
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|a Sagadevan A
|9 24197
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