Emotional labor in the 21st century diverse perspectives on the psychology of emotion regulation at work /

Detalhes bibliográficos
Autor principal: Grandey, Alicia (ed. by)
Outros Autores: Diefendorff, James, Rupp, Deborah E.
Formato: Printed Book
Idioma:English
Publicado em: New York : Routledge Academic, 2013 .
coleção:Organization and management ; 48
Assuntos:
Nonverbal communication in the workplace.
Employees > Attitudes.
Customer relations.
Interpersonal relations.
Psychology, Industrial.

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