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Emotional labor in the 21st century diverse perspectives on the psychology of emotion regulation at work /

Bibliografski detalji
Glavni autor:	Grandey, Alicia (ed. by)
Daljnji autori:	Diefendorff, James, Rupp, Deborah E.
Format:	Printed Book
Jezik:	English
Izdano:	New York : Routledge Academic, 2013 .
Serija:	Organization and management ; 48
Teme:	Nonverbal communication in the workplace. Employees > Attitudes. Customer relations. Interpersonal relations. Psychology, Industrial.

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