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Emotional labor in the 21st century diverse perspectives on the psychology of emotion regulation at work /

Xehetasun bibliografikoak
Egile nagusia:	Grandey, Alicia (ed. by)
Beste egile batzuk:	Diefendorff, James, Rupp, Deborah E.
Formatua:	Printed Book
Hizkuntza:	English
Argitaratua:	New York : Routledge Academic, 2013 .
Saila:	Organization and management ; 48
Gaiak:	Nonverbal communication in the workplace. Employees > Attitudes. Customer relations. Interpersonal relations. Psychology, Industrial.

Antzeko izenburuak

Communication: goals and approaches /
nork: Adler, Ronald B.
Argitaratua: (2008)

The Dynamics of employee relations
nork: Blyton, Paul, et al.
Argitaratua: (1998)

Researching interactive communication behavior :

Body and psychology
nork: Stam, Henderikus J
Argitaratua: (1998)

Intinates to conflict: a communication perspective
nork: Cahn, Dudley D
Argitaratua: (1990)

Before speech: The beginning of interpersonal communication
nork: Bullowa, Margaret, Ed
Argitaratua: (1979)

Communicating with credibility and confidence : diverse people, diverse settings /
nork: Lumsden, Gay
Argitaratua: (2003)

Art of handling people
nork: Casson, Herbert N
Argitaratua: (1963)

Communicating affection: interpersonal behavior and social context
nork: Floyd, Kory; Author
Argitaratua: (2008)

The art of I T management : practical tools, techniques and people skills /
nork: Chatham, Robina
Argitaratua: (2016)

Body language
nork: Fast , Julius
Argitaratua: (1971)

Customer service training 101 : quick and easy techniques that get great results /
nork: Evenson, Renee
Argitaratua: (2005)

Communication and emotion : essays in honor of Dolf Zillmann /
Argitaratua: (2003)

Communication and emotion : essays in honor of Dolf Zillmann /
Argitaratua: (2003)

Psychology of close relationships /
Argitaratua: (2012)

Customer satisfaction delight : the success mantra of the 21st century
nork: Dastoor, B N
Argitaratua: (2008)

The sage handbook of nonverbal communication
nork: Valerie Manusov (ed.)
Argitaratua: (2006)

Earthchild; glories of the asphyxiated spectrum,
nork: Brodey, Warren M.
Argitaratua: (1974)

Social skills in interpersonal communication
nork: Dickson, David
Argitaratua: (1994)

Effective NLP Skills: Understand Yourself and Others; Be a Better Communicator; Learn to Influence and Persuade
nork: Richard Youell
Argitaratua: (2011)

How to have great relationships
nork: Wharton, Steve; Author
Argitaratua: (2007)

Close relationships
nork: Hendrick, Clyde; Ed
Argitaratua: (1989)

Managing your boss
nork: Gabarro, John J
Argitaratua: (2008)

Positive influencing skills
nork: Gillen, Terry
Argitaratua: (1997)

A study of interpersonal relations new contribution to psycheatry
nork: Mullaphy, Patrick
Argitaratua: (1949)

Reaching out: Interpersonal effectiveness and self actualization
nork: Johnson, David W
Argitaratua: (1986)

Researching interpersonal relationships : qualitative methods, studies, and analysis /
nork: Manning, Jimmie
Argitaratua: (2014)

50 activities for developing emotional intelligence/
nork: Lynn, Adele B.
Argitaratua: (2003)

Body language: a guide for professionals
nork: Lewis, Hedwing
Argitaratua: (2000)

The distributed mind: achieving high performance through the collective intelligence of knowledge work teams
nork: Fisher, Kimball; Author, et al.
Argitaratua: (1998)

Reaching out: interpersonal effectiveness and self-actualization
nork: Johnson, David W
Argitaratua: (1986)

Vaseekaranakala /
nork: Padmanabha Ayyar,P.S
Argitaratua: (2012)

Nonverbal behavior and social psychology /
nork: Heslin, Richard
Argitaratua: (1982)

How to be a better team builder
nork: Rupert Eales-White

Human Psychology /
Argitaratua: (1999)

The New sales manager : challenges for the 21st century
nork: Vieira, Walter
Argitaratua: (2007)

The leader in you : how to win friends, influence people and succeed in a changing world /
nork: Dale Carnegie
Argitaratua: (1993)

You're not listening : What you're missing and why it matters
nork: Murphy, Kate
Argitaratua: (2020)

The Leader in You: How to Win Friends, Influence People and Succeed in a Changing World

How to win friends and influence people in the digital age
nork: Carnegie,Dale