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Emotional labor in the 21st century diverse perspectives on the psychology of emotion regulation at work /

Bibliografiske detaljer
Hovedforfatter:	Grandey, Alicia (ed. by)
Andre forfattere:	Diefendorff, James, Rupp, Deborah E.
Format:	Printed Book
Sprog:	English
Udgivet:	New York : Routledge Academic, 2013 .
Serier:	Organization and management ; 48
Fag:	Nonverbal communication in the workplace. Employees > Attitudes. Customer relations. Interpersonal relations. Psychology, Industrial.

Lignende værker

Communication: goals and approaches /
af: Adler, Ronald B.
Udgivet: (2008)

The Dynamics of employee relations
af: Blyton, Paul, et al.
Udgivet: (1998)

Researching interactive communication behavior :

Body and psychology
af: Stam, Henderikus J
Udgivet: (1998)

Intinates to conflict: a communication perspective
af: Cahn, Dudley D
Udgivet: (1990)

Before speech: The beginning of interpersonal communication
af: Bullowa, Margaret, Ed
Udgivet: (1979)

Communicating with credibility and confidence : diverse people, diverse settings /
af: Lumsden, Gay
Udgivet: (2003)

Art of handling people
af: Casson, Herbert N
Udgivet: (1963)

Communicating affection: interpersonal behavior and social context
af: Floyd, Kory; Author
Udgivet: (2008)

The art of I T management : practical tools, techniques and people skills /
af: Chatham, Robina
Udgivet: (2016)

Body language
af: Fast , Julius
Udgivet: (1971)

Customer service training 101 : quick and easy techniques that get great results /
af: Evenson, Renee
Udgivet: (2005)

Communication and emotion : essays in honor of Dolf Zillmann /
Udgivet: (2003)

Communication and emotion : essays in honor of Dolf Zillmann /
Udgivet: (2003)

Psychology of close relationships /
Udgivet: (2012)

Customer satisfaction delight : the success mantra of the 21st century
af: Dastoor, B N
Udgivet: (2008)

The sage handbook of nonverbal communication
af: Valerie Manusov (ed.)
Udgivet: (2006)

Earthchild; glories of the asphyxiated spectrum,
af: Brodey, Warren M.
Udgivet: (1974)

Social skills in interpersonal communication
af: Dickson, David
Udgivet: (1994)

Effective NLP Skills: Understand Yourself and Others; Be a Better Communicator; Learn to Influence and Persuade
af: Richard Youell
Udgivet: (2011)

How to have great relationships
af: Wharton, Steve; Author
Udgivet: (2007)

Close relationships
af: Hendrick, Clyde; Ed
Udgivet: (1989)

Managing your boss
af: Gabarro, John J
Udgivet: (2008)

Positive influencing skills
af: Gillen, Terry
Udgivet: (1997)

A study of interpersonal relations new contribution to psycheatry
af: Mullaphy, Patrick
Udgivet: (1949)

Reaching out: Interpersonal effectiveness and self actualization
af: Johnson, David W
Udgivet: (1986)

Researching interpersonal relationships : qualitative methods, studies, and analysis /
af: Manning, Jimmie
Udgivet: (2014)

50 activities for developing emotional intelligence/
af: Lynn, Adele B.
Udgivet: (2003)

Body language: a guide for professionals
af: Lewis, Hedwing
Udgivet: (2000)

The distributed mind: achieving high performance through the collective intelligence of knowledge work teams
af: Fisher, Kimball; Author, et al.
Udgivet: (1998)

Reaching out: interpersonal effectiveness and self-actualization
af: Johnson, David W
Udgivet: (1986)

Vaseekaranakala /
af: Padmanabha Ayyar,P.S
Udgivet: (2012)

Nonverbal behavior and social psychology /
af: Heslin, Richard
Udgivet: (1982)

How to be a better team builder
af: Rupert Eales-White

Human Psychology /
Udgivet: (1999)

The New sales manager : challenges for the 21st century
af: Vieira, Walter
Udgivet: (2007)

The leader in you : how to win friends, influence people and succeed in a changing world /
af: Dale Carnegie
Udgivet: (1993)

You're not listening : What you're missing and why it matters
af: Murphy, Kate
Udgivet: (2020)

The Leader in You: How to Win Friends, Influence People and Succeed in a Changing World

How to win friends and influence people in the digital age
af: Carnegie,Dale