Emotional labor in the 21st century diverse perspectives on the psychology of emotion regulation at work /

Bibliografske podrobnosti
Glavni avtor: Grandey, Alicia (ed. by)
Drugi avtorji: Diefendorff, James, Rupp, Deborah E.
Format: Printed Book
Jezik:English
Izdano: New York : Routledge Academic, 2013 .
Serija:Organization and management ; 48
Teme:
Nonverbal communication in the workplace.
Employees > Attitudes.
Customer relations.
Interpersonal relations.
Psychology, Industrial.

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