Emotional labor in the 21st century diverse perspectives on the psychology of emotion regulation at work /

书目详细资料
主要作者: Grandey, Alicia (ed. by)
其他作者: Diefendorff, James, Rupp, Deborah E.
格式: Printed Book
语言:English
出版: New York : Routledge Academic, 2013 .
丛编:Organization and management ; 48
主题:
Nonverbal communication in the workplace.
Employees > Attitudes.
Customer relations.
Interpersonal relations.
Psychology, Industrial.
实物特征
实物描述:xix, 323 p. : ill. ; 24 cm.
ISBN:9781848729490

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