Emotional labor in the 21st century diverse perspectives on the psychology of emotion regulation at work /

Opis bibliograficzny
1. autor: Grandey, Alicia (ed. by)
Kolejni autorzy: Diefendorff, James, Rupp, Deborah E.
Format: Printed Book
Język:English
Wydane: New York : Routledge Academic, 2013 .
Seria:Organization and management ; 48
Hasła przedmiotowe:
Nonverbal communication in the workplace.
Employees > Attitudes.
Customer relations.
Interpersonal relations.
Psychology, Industrial.
Opis
Opis fizyczny:xix, 323 p. : ill. ; 24 cm.
ISBN:9781848729490

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