Emotional labor in the 21st century diverse perspectives on the psychology of emotion regulation at work /

Xehetasun bibliografikoak
Egile nagusia: Grandey, Alicia (ed. by)
Beste egile batzuk: Diefendorff, James, Rupp, Deborah E.
Formatua: Printed Book
Hizkuntza:English
Argitaratua: New York : Routledge Academic, 2013 .
Saila:Organization and management ; 48
Gaiak:
Nonverbal communication in the workplace.
Employees > Attitudes.
Customer relations.
Interpersonal relations.
Psychology, Industrial.
Deskribapena
Deskribapen fisikoa:xix, 323 p. : ill. ; 24 cm.
ISBN:9781848729490

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