Emotional labor in the 21st century diverse perspectives on the psychology of emotion regulation at work /

Manylion Llyfryddiaeth
Prif Awdur: Grandey, Alicia (ed. by)
Awduron Eraill: Diefendorff, James, Rupp, Deborah E.
Fformat: Printed Book
Iaith:English
Cyhoeddwyd: New York : Routledge Academic, 2013 .
Cyfres:Organization and management ; 48
Pynciau:
Nonverbal communication in the workplace.
Employees > Attitudes.
Customer relations.
Interpersonal relations.
Psychology, Industrial.
Disgrifiad
Disgrifiad Corfforoll:xix, 323 p. : ill. ; 24 cm.
ISBN:9781848729490

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