Harvard business review on customer relationship management.

Antzeko izenburuak

• Harvard business review on customer relationship management /
  nork: -, .
  Argitaratua: (2001)
• Harvard business review on customer relations management
  nork: Harvard Business School Press
  Argitaratua: (2001)
• Customer relationship management the ultimate CRM hand book
  Argitaratua: (2004)
• Customer relationship management : concepts and technologies
  nork: Buttle, Francis
  Argitaratua: (2015)
• Customer relationship management in Indian banking industry
  nork: Uppal, R.K
  Argitaratua: (2008)