Harvard business review on customer relationship management.

書目詳細資料
企業作者: Harvard Business School. Press
格式: Printed Book
語言:English
出版: Boston : Harvard Business School Press, 2001.
叢編:Harvard business review paperback series.
主題:
CRM
Customer relationship management
實物特徵
實物描述:vii, 192 p. : ill. ; 21 cm.
ISBN:1578516994 (alk. paper)

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