Harvard business review on customer relationship management.

Bibliografske podrobnosti
Korporativna značnica: Harvard Business School. Press
Format: Printed Book
Jezik:English
Izdano: Boston : Harvard Business School Press, 2001.
Serija:Harvard business review paperback series.
Teme:
CRM
Customer relationship management
Opis
Fizični opis:vii, 192 p. : ill. ; 21 cm.
ISBN:1578516994 (alk. paper)

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