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Harvard business review on customer relationship management.
| Autor kompanije: | |
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| Format: | Printed Book |
| Jezik: | English |
| Izdano: |
Boston :
Harvard Business School Press,
2001.
|
| Serija: | Harvard business review paperback series.
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| Teme: |
| Opis: | vii, 192 p. : ill. ; 21 cm. |
|---|---|
| ISBN: | 1578516994 (alk. paper) |