Harvard business review on customer relationship management.

Detalles Bibliográficos
Autor Corporativo: Harvard Business School. Press
Formato: Printed Book
Idioma:English
Publicado: Boston : Harvard Business School Press, 2001.
Series:Harvard business review paperback series.
Subjects:
CRM
Customer relationship management
Descripción
Descrición Física:vii, 192 p. : ill. ; 21 cm.
ISBN:1578516994 (alk. paper)

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