Harvard business review on customer relationship management.

Détails bibliographiques
Collectivité auteur: Harvard Business School. Press
Format: Printed Book
Langue:English
Publié: Boston : Harvard Business School Press, 2001.
Collection:Harvard business review paperback series.
Sujets:
CRM
Customer relationship management
Description
Description matérielle:vii, 192 p. : ill. ; 21 cm.
ISBN:1578516994 (alk. paper)

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