Harvard business review on customer relationship management.

Podrobná bibliografie
Korporativní autor: Harvard Business School. Press
Médium: Printed Book
Jazyk:English
Vydáno: Boston : Harvard Business School Press, 2001.
Edice:Harvard business review paperback series.
Témata:
CRM
Customer relationship management
Popis
Fyzický popis:vii, 192 p. : ill. ; 21 cm.
ISBN:1578516994 (alk. paper)

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