APA引用形式

Harvard Business School. Press. (2001). Harvard business review on customer relationship management. Harvard Business School Press.

シカゴスタイル引用形

Harvard Business School. Press. Harvard Business Review on Customer Relationship Management. Boston: Harvard Business School Press, 2001.

MLA引用形式

Harvard Business School. Press. Harvard Business Review on Customer Relationship Management. Harvard Business School Press, 2001.

警告: この引用は必ずしも正確ではありません.