Cita APA

Harvard Business School. Press. (2001). Harvard business review on customer relationship management. Harvard Business School Press.

Citación estilo Chicago

Harvard Business School. Press. Harvard Business Review on Customer Relationship Management. Boston: Harvard Business School Press, 2001.

Cita MLA

Harvard Business School. Press. Harvard Business Review on Customer Relationship Management. Harvard Business School Press, 2001.

Warning: These citations may not always be 100% accurate.