The little book of big customer satisfaction measurement /

समान संसाधन

• Measuring and managing customer satisfaction going for the gold
  द्वारा: Kessler, Sheila
  प्रकाशित: (1996)
• Measuring and managing customer satisfaction going for the gold
  द्वारा: Kessler, Sheila
  प्रकाशित: (1996)
• Analysis of customer satisfaction data /
  द्वारा: Allen, Derek R.
  प्रकाशित: (2010)
• Improving customer satisfaction, loyalty, and profit /
  द्वारा: Johnson, Michael D .
  प्रकाशित: (2006)
• AMA handbook for customer satisfaction complete guide to research planning & implementation
  द्वारा: Dutka,Alan
  प्रकाशित: (1994)