The little book of big customer satisfaction measurement /

Lignende værker

• Measuring and managing customer satisfaction going for the gold
  af: Kessler, Sheila
  Udgivet: (1996)
• Measuring and managing customer satisfaction going for the gold
  af: Kessler, Sheila
  Udgivet: (1996)
• Analysis of customer satisfaction data /
  af: Allen, Derek R.
  Udgivet: (2010)
• Improving customer satisfaction, loyalty, and profit /
  af: Johnson, Michael D .
  Udgivet: (2006)
• AMA handbook for customer satisfaction complete guide to research planning & implementation
  af: Dutka,Alan
  Udgivet: (1994)