APA Edition Citation

Dhinumol, K. S., & Guide: Mrs. Najuva Khader. (2013). Study on customers expectation and perception towards service quality of front office staff. School of Management Studies.

Chicago Edition Citation

Dhinumol, K S., and Guide: Mrs. Najuva Khader. Study on Customers Expectation and Perception Towards Service Quality of Front Office Staff. Kochi -22: School of Management Studies, 2013.

MLA Edition Citation

Dhinumol, K S., and Guide: Mrs. Najuva Khader. Study on Customers Expectation and Perception Towards Service Quality of Front Office Staff. School of Management Studies, 2013.