APA Edition Citation

Vineet Nayar. (2010). Employees first, customers second: Turning conventional management upside down. Harvard Business Press.

Chicago Edition Citation

Vineet Nayar. Employees First, Customers Second: Turning Conventional Management Upside Down. Boston: Harvard Business Press, 2010.

MLA Edition Citation

Vineet Nayar. Employees First, Customers Second: Turning Conventional Management Upside Down. Harvard Business Press, 2010.

Warning: These citations may not always be 100% accurate.