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The loyalty effect the hidden force behind growth, profits, and lasting value
| Yazar: | Reichheld, Frederick F. |
|---|---|
| Diğer Yazarlar: | Teal, Thomas |
| Materyal Türü: | Printed Book |
| Dil: | English |
| Baskı/Yayın Bilgisi: |
Boston, Mass. :
Harvard Business School Press,
2001
|
| Konular: |
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